Sr Billing Specialist (LA, New Orleans)

April 25, 2024

Job Summary:

NewEdge Capital Group and its subsidiaries provide independent financial advisors transition support, compliance support, real estate solutions, human resources support, marketing solutions and information technology support so that they can focus their attention where it matters most, their clients. When advisors choose to become independent, many believe that the best way to run their practice efficiently and profitably is through partnership, economies of scale and shared resources. We serve this market.

NewEdge Capital Group is looking for a highly skilled service-minded Sr Billing Specialist with a positive attitude who enjoys problem-solving and meeting the needs of our advisor base and their clients. As a rapidly growing company, the ideal candidate is comfortable and excels in an atmosphere of constant growth, change, and ideation.

The Sr Billing Specialist will be responsible for supporting with advisory fee billing systems administration, processing, and documenting asset-based invoicing. This person should be a skilled multi-tasker with excellent time management, computer, and communication skills. This candidate needs to have excellent follow through and customer service skills. We are looking for someone to take ownership of their role within the company and someone who takes pride in their work. The Sr Billing Specialist will report directly to the Senior Manager of Financial Operations and work closely with the Manager of Billing.

Location: The position will ideally be in New Orleans, LA, but remote applicants will be considered. 



Provide a high level of client service to our advisor teams by promptly responding to billing and compensation inquiries and issues
Compile and process all client reabtes with various custodians across multiple databases in a timely manner
Support multiple internal teams with reconciling advisory fees and upload fees and rebates to multiple custodial platforms
Complete month end reporting needs for accounting team across multiple databases
Complete bi-weekly audits across multiple databases
Problem-solve complex billing and compensation scenarios across multiple databases
Navigate Custodian and third party platforms and locate relevant reports, tools, and technology across multiple databases
Assist in monthly, quarterly, and yearly quality control checks and audits as needed across multiple databases
Complete monthly advisory Billing process across multiple databases as needed
Manage Advice Pay and Pontera platform with billing related items across multiple databases
Respond to internal and external inquires in a timely manner across multiple databases
Follow up on issues and inquiries until fully resolved across multiple databases
Work closely with Billing Manager and Billing Supervisor across multiple databases
Support with creating and implementing process efficiencies across multiple databases
Support with creating training material and procedure documentation across multiple databases
Assist with special projects as needed
Other billing, compensation and finance duties as needed



Bachelor’s degree in accounting or related field
Three to five years of accounting or advisory billing related experience
Experience within the financial services industry highly preferred, whether working in an advisory firm, RIA or within a multi-custodial environment
Familiarity or experience with LPL Financial, Raymond James, Schwab, Goldman Sachs and/or Fidelity
Experience with Orion Billing Audit & Billing Generator is required
Experience with AdvisorBOB and Salesforce is a plus
Series 7 is a plus
FBI background check required
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Proficient in Microsoft Office including expertise in Excel
Ability to work under pressure and meet or exceed deadlines.
Ability to independently keep track of future tasks and ensure execution is timely
Ability to communicate professionally in writing or verbally with co-workers, advisors, and other business units as required.
Ability to remain flexible while working in a growing organization.
Ability to communicate and project a positive, professional attitude with co-workers, customers, and various business contacts in person and over the telephone.

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