Job Overview
NewEdge Advisors (NEA) is looking for a highly skilled service-minded associate with a positive attitude who enjoys problem-solving and meeting the needs of our advisor base. They will report directly to the Manager – Account Administration.
The position of Sr Account Administration Associate is a dynamic role with a diversified number of daily tasks. The primary responsibilities of this job includes the review and approval of our various RIA specific documents through our case management system. This individual will also be responsible for reviewing investment advisory agreements, completing account updates, tracking transitioning teams’ accounts, and providing timely resolutions via email or telephone.
This individual will work closely with multiple business departments including Advisory Billing, Operations, and Data Management to reply to inquires related to account administration, account agreements and complete ad hoc projects related to the onboarding of new accounts. The ideal candidate will have direct experience with new accounts processing at a registered investment advisor and/or FINRA member broker-dealer. Experience using the Quantum and Orion technology platforms and applications custom to Fidelity, Goldman Sachs, Raymond James, Charles Schwab, and/or LPL Clearing is highly preferred.
Location: The position will be in New Orleans, LA. Remote applications may be considered.
Responsibilities
- Review and approve new accounts and investment advisory agreements
- Serve as a primary point of contact for advisory client account processing-related inquires
- Work closely with the Operations Manager on projects, paperwork escalations, approvals & exceptions
- Review and update existing account changes and requests in Quantum
- Provide Quantum training to advisors on operational related items such as, general account navigation, new account status, operational reports & queries, missing agreements and IGO/NIGO account status, etc
- Serve as backup for the Operations training calls outlining account onboarding & operations procedures for teams joining NewEdge Advisors
- Develop rapport with our individual advisor offices by providing exceptional service to advisors, staff and NEA colleagues
- Work on interdepartmental projects as needed
Skills & Qualifications
- Bachelor’s degree in Finance, Economics or other business-related field or equivalent professional experience.
- FINRA S6, S7, S24, S63, S66, or S99 a plus.
- 3-5 years of securities industry experience within organizations providing investment advisory or financial technology services.
- New accounts processing at a registered investment advisory firm or FINRA member broker-dealer.
- Experience with quantum, nexus, softek or orion is preferred.
- Experience working for a financial advisor or in a multi-custodial environment with Fidelity, Goldman Sachs, Raymond James, Charles Schwab, and/or LPL Clearing preferred.
- Skill in operating various database and software programs (i.e., Microsoft Office, Quantum, Orion, Salesforce. etc.).
- Ability to communicate professionally in writing or verbally with co-workers, advisors, and other business units as required.
- Ability to organize, prioritize, and handle multiple tasks within established timeframes.
- Ability to clearly and concisely explain complex information.
- Ability to pay close attention to detail and meet or exceed deadlines.
- Ability to communicate and project a positive, professional attitude with co-workers, customers, and various business contacts in person and over the telephone.
- Ability to continually stay updated with new information.
- Ability to be at work on a regular and predictable basis.
